Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Champange Charde

Champange Charde

July 26, 2024

5  out of  5
rating by Champange Charde
"Great service and customer service, Mrs.Tierra helped me out so much and gave me the best quote and coverage"
Profile photo of Rashad Tanner

Rashad Tanner

April 10, 2024

5  out of  5
rating by Rashad Tanner
"Great personality and wonderful customer service."
We responded:
"Thank you so much for taking the time to leave us a review."
Profile photo of D Taylor

D Taylor

January 6, 2024

1  out of  5
rating by D Taylor
"Sandra the sales representative was misleading and unprofessional. She was rude and became irritated by me the customer asking question about the insurance rate and scoring system. I had 4 cars with the agent and when I asked for a quote to add a car I was quoted a price of 400 additional dollars just to add one more car. She could not explain the rating system but kept telling me that luxury cars are more expensive to repair as if they hadn't covered another luxury car for me before I sold it. I asked if there was an underwriter I could speak to and she began explaining that she had been in the business for over 20 years and then said I could have the same car as my neighbor and we could be quoted a different price. I asked on the recorded line if State Farm does not practice equity and equality and she explained again how luxury cars cost more to cover, even with no accidents or tickets on my record. She argued with me about not being about to provide the criteria in which I was rated for the auto and basically told me I had the right to take my business elsewhere. Beware of Sandra!"
We responded:
"Ms. Taylor we are sorry you are not happy with your price quote. We are the agency we do not create rates for the company this is done by State Farm. Sandra provided you with the resources that the company uses for rating purposes which is on your declaration page. Again, sorry your price was high but that is strictly our companies' rates and nothing that we have control of in our office. We can only help with coverages and offering possible discounts in our office."
Profile photo of James Howerton

James Howerton

January 8, 2023

5  out of  5
rating by James Howerton
"Destiny C. Was a really great help at finding me a cheaper auto policy. Great experience for me and amazing service from her!"
We responded:
"Thank you for the review we appreciate your business and helping you with your auto policy."
Profile photo of Tye Robinson

Tye Robinson

January 6, 2023

5  out of  5
rating by Tye Robinson
"Destiny gave the best customer service. Quoted me the lowest price ever for 2 cars. I literally prayed for some type of financial relief and here it was. 🙏🏽"
We responded:
"Thank you for the review!"
Profile photo of Mia McGee

Mia McGee

January 5, 2023

5  out of  5
rating by Mia McGee
"Destiny is very thorough and professional. She makes sure to keep up with us and give us the latest discounts as she keeps herself very educated as things change. I will gladly refer her to others. ❤️"
We responded:
"Thank you so much for allowing Destiny to help you with your insurance coverage. We appreciate your feedback here at Joshua Waguespack State Farm."
Profile photo of R. Le

R. Le

January 5, 2023

5  out of  5
rating by R. Le
"Ask for Destiny if you need a quote! She is so helpful"
We responded:
"Thanks for taking time to leave review and allowing Destiny to help you out!"
Profile photo of Jay Cooper

Jay Cooper

January 4, 2023

5  out of  5
rating by Jay Cooper
"Miss. Destiny help me out ! So patient and super friendly thank you"
We responded:
"Thank you for taking time to give our office a review and I am glad Destiny was able to help you out!"
Profile photo of Debta PAVON

Debta PAVON

June 26, 2022

5  out of  5
rating by Debta PAVON
"Great customer service skills always friendly and very informative! Thanks Kelly"
We responded:
"Thank you for taking the time to leave a review."
Profile photo of Todd Cambrice

Todd Cambrice

March 25, 2022

1  out of  5
rating by Todd Cambrice
"Sandra the sales representative was misleading and unprofessional. She lied by telling me that I did not have to accept the safe drive discount to receive the rate I was quoted. I then received a bill for 800 dollars, and when I asked why the bill went up, I was told I did not sign up for safe drive and I had to do so. I explained to her that she told me I did not have to accept safe drive to get the price I was quoted. She argued with me about her misleading information and ultimately hung up the phone."
We responded:
"Mr. Cambrice, I am sorry to hear that you are upset about your bill and discount. We would be happy to discuss other options with you that can help you lower your rates without having Drive Safe and Save."
Profile photo of Tracey Edwards

Tracey Edwards

June 26, 2020

1  out of  5
rating by Tracey Edwards
"I’ve been with this company for 5 yrs. too long. Very rude agents, Rose n Ashley. Very bad experience. The only person who was remotely nice was Brian. I’ve gone to another agency."
We responded:
"Mrs. Edwards, I am sorry to hear that you had a bad experience. We value all of our customers and want to be sure each and every one is insured properly. We wish you the best of luck and if there is anything we can help you with in the future, please let me know!"
Profile photo of Debra Pavon

Debra Pavon

November 13, 2019

5  out of  5
rating by Debra Pavon
"I had a very helpful, pleasant and friendly associate from State Farm that I recently had the pleasure of helping me get insurance for my teenage son.He had just obtained his driver's license and Miss Ashley Uhlig, was very knowledgeable and accommodating. I had called about 6 I different insurance companies and they were ridiculously high. However, my quote was VERY reasonable from State farm. She informed me of various discounts and other programs State farm offers. I am glad to say I am now a very happy customer. Thank you Mr. Waguespack for haveing such a knowledgeable and caring employee. I look forward to doing additional business with you in the future!"
Profile photo of Angellene Miller

Angellene Miller

September 13, 2019

5  out of  5
rating by Angellene Miller
"Always helpful, understanding and easy to talk to."